We believe privacy should be transparent, human, and always in your control.
Even data storytellers deserve clarity. We turned our privacy policy into something you can actually read — choose between Legal Soup or Simplified at the bottom of the screen.
Last updated: November 11th, 2025
Introduction
This Privacy Policy describes how Sedge (“we,” “our,” or “us”) collects, uses, stores, and safeguards personal information across our website, products, and services. By using Sedge, you agree to the terms described in this policy.
Our goal is to ensure your personal information is handled responsibly — in compliance with applicable privacy laws, including GDPR, CCPA, and other global standards. This document also explains your choices and rights regarding your data.
When you use Sedge, you share parts of your story with us — and we take protecting that story seriously. This page explains what we collect, how we use it, and the steps we take to keep it secure. We follow strict privacy laws like General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) to make sure your data stays safe and under your control.
Information We
Collect
We collect both information you provide directly and data gathered automatically through technology.
Information you provide: When you create an account, join our waitlist, contact support, or interact with our platform, we collect details such as your name, email address, organization, and preferences.
Automatically collected data: We gather usage information, device identifiers, IP addresses, browser type, and activity logs using cookies, gtags, and analytics tools to help us understand how users engage with Sedge.
Third-party sources: We may receive limited data from integrated tools (such as analytics or authentication providers) to support login, personalization, and performance.
We collect two kinds of data:
What you share with us — like your name, email, or company when you sign up or reach out.
What's collected automatically — things like how you use Sedge, what device you're on, and what pages you visit. Sometimes, if you log in with another service or connect a tool, we'll get small bits of info from there too — just enough to make everything work smoothly.
How We Use Your
Information
We use collected data to:
Deliver, maintain, and improve our products and services.
Personalize your experience within the Sedge platform.
Provide customer support and respond to inquiries.
Analyze performance, diagnose issues, and optimize usability.
Ensure security, detect fraud, and comply with legal obligations.
Communicate updates, service changes, and promotional materials (when consented).
We use your data to make Sedge better — for you and everyone else. It helps us fix bugs, improve how fast things load, personalize dashboards, and keep your account secure. Sometimes we'll use your email to share product updates or opportunities to try new features — but only if you've agreed to that.
Data Retention
We retain personal data only as long as necessary to provide services, fulfill legal requirements, resolve disputes, and maintain system integrity. When data is no longer needed, it is securely deleted or anonymized.
We only keep your data for as long as we need it to make Sedge work well and stay compliant. When it's no longer needed, we delete it safely.
Security
Sedge employs technical and organizational safeguards including encryption, access control, and regular audits to protect data from unauthorized access, loss, or alteration. While no system is perfectly secure, we continuously monitor and improve our protection measures.
Your data's security is a top priority. We encrypt sensitive information, limit who can access it, and monitor our systems to prevent breaches. Nothing is 100% safe online, but we take every reasonable step to keep your data protected.
Your Rights and Choices
Depending on your region, you may have the right to access, correct, delete, or restrict the processing of your personal data. You may also withdraw consent for marketing communications at any time. To exercise these rights, contact us at privacy@sedge.app.
You control your data. You can ask to see it, change it, delete it, or stop certain uses — anytime. Just send us a message at privacy@sedge.app and we'll help you out.
Changes to This Policy
We may update this Privacy Policy periodically to reflect operational or legal changes. Updates will be posted on this page with the revision date clearly indicated. Significant changes will be communicated directly where feasible.
We might update this policy as Sedge grows or laws change. If we make big updates, we'll tell you right away.
Contact Us
Questions, feedback, or concerns? Reach us at:
privacy@sedge.app
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